Blonde Sagacity has an infuriating story about Army Reserve Specialist Patrick Rogalin. He stored all his worldly possessions while he was serving in Iraq with Public Storage. When there was an issue with his account, which was corrected, this company sold his possessions out from underneath him without his knowledge.
Update: Patrick and Public Storage have come to an agreement. And what the company did became illegal when President Bush signed the Servicemembers Civil Relief Act in 2003.