Earlier, I mentioned that I was having networking problems at my house. It took a little futzing around and a couple calls for help, but I got it working again.
And I have to give Jeff Harrell credit. He suggested that I “get a Mac” to solve my problems, and that actually did work.
Here’s what happened: over the weekend, the cable modem at Casa Tea was replaced, but all was fine. Monday, though, it quit working. Turns out it needed to be “activated” to work. That took a bit of doing, because Comcast hadn’t bothered to tell their system that I had this new modem. Finally, it was fine and I went to bed.
Tuesday morning, it was still fine. But Tuesday evening, it was down again. I could talk to the router, I could get online through the modem directly, but I could not get the modem and the router to play nice together. I swapped out every single ethernet cable and even the router, but nothing worked.
Finally, I called Linksys‘ tech support line. I got a very nice Indian gentleman (ID number 52952, if you’re interested) who walked me through the setup process. And that’s where the problem was.
I’d entered the modem’s MAC address, as announced by a sticker, into the router’s configuration. But Mr. 52952 (“5” to his friends) had me doublecheck the modem’s actual MAC address through my computer — and it didn’t match. I punched in the new address, and all was well with the world.
So, Jeff, Paul, and other Mac-heads: I’m keeping my PC. Say what you want about your Macs. I built my machine by myself, with exactly the parts I wanted, I can easily service or upgrade it whenever I feel like it, and I have a virtually unlimited choice of software to put on it.