If I had the ambition and the time, I could make this a daily rant but I’ll cut to the chase. A customer gets a nice fresh install of XP home. We do all the updates and “life is good” right? — Until she sticks in a DVD movie to watch it. Then she gets this message:
“Windows Media Player cannot play the DVD because a compatible DVD decoder is not installed on your computer.”
But there is a button for “web help.” When I hit the button it does not (in true Microsoft style) display “help,” it displays an advertisement to buy a codec for 30 bucks.
Ha! Silly I say.- Certainly Windows will play a DVD movie right out the box… Right? So I google the error message and find this:
To play DVDs, you must have a DVD-ROM drive and a software or hardware DVD decoder installed on your computer. If you do not have a compatible DVD decoder installed, DVD-related commands, options, and controls do not appear in the Player and you cannot play DVDs. By default, Windows does not include a DVD decoder. For more information about DVD decoders, see Windows Help.
What the Hell are these people thinking? Does Microsoft have any idea how people life, work and play today?
I’m sure there is an “easy” solution.” (leave it in the comments if you know it BTW) All I have to do is spend 20 minutes with google and download 3 things to try. and blah blah blah blah blah, it works.
But that’s not the point.
Why doesn’t the damn thing work?!?!?!
If I buy a Macintosh not only can I play a DVD, but I have all the software required to author a DVD! And it is all install and configured and more importantly… IT FREAKING WORKS! I don’t have to jump thru 50 hoops.
Whatever marketing genius made this decision has probably scammed a few million dumb users out of 30 bucks. More power to them. But I have news for Microsoft. It was the last straw for at least one customer. She is getting a Mac and getting it over with.
There is only so long people will put up with the grief involved to run Windows. It has never been a good solution. Back in the day when it was the cheapest solution out there, it because popular. Now it is not even the cheapest. I can get a Mac cheaper than a comparable Dell.(for example) On the high-end it is MUCH cheaper to drive a Mac. So, what’s the point in buying an inferior technology?
P.S. Anyone telling me that there are 87 million pieces of software for the PC will be summarily insulted. What good it is to have 87 million pieces of software that don’t run? (Not to mention that 47 million of those are viruses, spyware and adware.)
What about when the software I want is only available on a Mac? Give me iLife on a PC then you can try that line on me.
Just remember… There are more cockroaches than humans. Quantity does not denote a higher life form.