Adelphia Cable is as skanky as a Tijuana gang bang whore trying to earn a little extra pocket change after quitting time. I was going to say Adelphia Cable Sucks, but that is an insult to people everywhere who suck. I’m fairly certain the gang bang whore’s will not take offense, but if they do I’ll apologize to them for besmirching their professional dignity.
It is a shame that only the three members of the Rigas family will be doing some jail time for fraud. The people who operate Adelphia’s cable modem network with tin cans and twine should be doing some hard time as well. In the afterlife these poorly trained tech support monkeys will be placed on hold at Afterlife Tech Support to find out which direction they will be traveling. Shh, don’t tell them, but the answer is DOWN…
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I’m stuck with Adelphia for digital cable because I can’t put a dish on my house (I signed a paper at my closing-one of 3,000 pages or something).
Anyway-they suck more than anyone can ever imagine. They really, really suck.
Well, that answers that question. Thanks!
I was debating between DSL and cable modem – I was leaning toward DSL (which is available in my neighborhood, thankfully) and now I’m sold.
I have Adelphia digital cable and I’ve been pretty happy with it overall. Being in an apartment, the idea of a sat dish on my balcony didn’t appeal to me.
If I lived closer to you I might have been interested in sharing that T1!
I agree, Adelphia does suck more than a $5.00 whore on Friday night. I, too, am stuck with them for broadband. Sure, I could always use dial-up which is up more, but I can’t really do the things I need to do at that speed. Satalite service isn’t a real alternative to broadband and DSL doesn’t reach my house. So I cough up the dough to Adelphia for unreliable, sometimes slower than dial-up, uncaring service. Yes, when it works, it’s great, but that is seldom during peak useage times. And when do I need it? Why yes, peak useage times. Perhaps that’s why it’s peak useage! As bad as the service is, it is far superior to their tech support. It’s an insult to have the words “tech” and “support” in there. It should be something like “who gives a shit?” The incompetence is only surpassed by the uncaring. I’ve actually had one of their support engineers tell me “you are not a business customer, you can’t expect reliable service.” HELLO, you don’t have business customers for internet because you know you suck too bad and can’t keep them running for mission critical apps! I could go on and on, but why, too many other people can say the same thing. Yes, when another choice becomes available, I will gladly switch.
I live in central maine, and at one time I was a subscriber to “adelphia”, however, one year ago I cut their cable because of their unending and yearly rate increases on their services. There just isn’t any ceiling on these increases, and because adelphia is the only cable provider here in central maine they are without question a monopoly. In my opinion they are permeated with mega “corporate greed”, and anyone working for this company should hang their head in shame.
Here in our area we had channel 10 on our local tv network, a pbs station that was part of our regular network, but guess what? Adelphia sucked them up like a vampire drinking blood and no longer is pbs a public broadcasting station, but rather it is the sole property of adelphia and it is no longer “free”. Sadly, there is no one in the political arena here in maine who have the balls to stand up against this corporate vampire and introduce legislation that would bring about regulation of these greedy bastards. I am going to the dish and adelphia and its money hungry employees can go to hell. I pray that I will see the day when “david” brings “goliath” down. Nothing lasts forever.
Respectfully
Bob Mower
Just received my letter saying Adelphia is going up in my neighborhood….I guess this is to pay for the crooks legal fees
What do you expect from a company that was founded on the morals and principals dictated by scum like the Rigas’. Even with these clowns heading off to jail, Regas Cable will still operate with the same moral structure instilled in it by its crooked founders. Need proof of this? Just watch them operate!
I want to fu@kadelphia in the ass and make them eat their own crap off of my cock!
Those fu@kers charged me for the NBA package last year 4 times. Then it didn’t work for 2 weeks while they dicked around with technicians and idiot office workers re-billing me for the service.
This year they charged me for the NBA package that they didn’t even offer! When I told them it didn’t work and I had paid for it, they told me that it wasn’t available in my area. Ok so now they have my money. I asked for it back. They said they couldn’t send me a check. So basically, they stole an interest free loan from me. On the phone with a customer service rep for the 100th time, I asked for a manager and they gave me that crap that a manager will call me back in 24 hours. I’ve been ignored twice before so I didn’t wait. I said I’m not getting off the phone with you until you get a manager. She pretended to hang up but I know they aren’t allowed to hang up so I waited in silence for 10 minutes. Finally, she gets back on the line and tries to fool me into thinking she hung up again. Nope. So a manager gets on the phone 10 minutes after that and says she can’t cut a check but she can issue an additional credit. I don’t want a credit – I want my money! FU@K YOU ADELPHIA!
It’s Memorial Weekend, and Adelphia’s had me sitting at home with no television for my daughter & myself since 5:00 Friday nite. I was told they’d be here by 7:00 Friday nite, then 9:00 Friday nite, then as late as MIDNITE Friday nite! No one showed up. I fell asleep waiting; my daughter bored like me. It’s Saturday at 2:45, I’ve called twice today, and like Friday nite each time I called, I’m on hold for 40 minutes to 65 minutes before a “customer service representative” picks up the phone. With attitude, I keep hearing, we’ll be there within 24 hours. I’ve been promised call backs from supervisors. I’ve been told to wait by the phone for reps to return my calls. NOT ONCE has one of them called me back after hanging up with me! They’re ruining our Memorial Weekend! Last night, they made me pay a bill that the week before a rep had said we could wait to pay until they fixed this never-ending wiring problem. So, reluctantly I paid the bill & the rude customer rep put me on hold for 35 minutes once she got our credit card #!!! It’s against Consumer laws to request a customer wait 24 hours for assistance to have their service in working order! I just checked. This is an outrage & needs addressing. It’s time to show Adelphia what it means to get screwed by a group of people you need to function properly. This is the 6th time in 30 days, I’ve had to battle to get them here to get my t.v.’s back on. We’ve missed t.v. finales & my father on a guest spot on a local channel! This is wrong I’m ready to go postal! Julie L.
It’s Memorial Weekend, and Adelphia’s had me sitting at home with no television for my daughter & myself since 5:00 Friday nite. I was told they’d be here by 7:00 Friday nite, then 9:00 Friday nite, then as late as MIDNITE Friday nite! No one showed up. I fell asleep waiting; my daughter bored like me. It’s Saturday at 2:45, I’ve called twice today, and like Friday nite each time I called, I’m on hold for 40 minutes to 65 minutes before a “customer service representative” picks up the phone. With attitude, I keep hearing, we’ll be there within 24 hours. I’ve been promised call backs from supervisors. I’ve been told to wait by the phone for reps to return my calls. NOT ONCE has one of them called me back after hanging up with me! They’re ruining our Memorial Weekend! Last night, they made me pay a bill that the week before a rep had said we could wait to pay until they fixed this never-ending wiring problem. So, reluctantly I paid the bill & the rude customer rep put me on hold for 35 minutes once she got our credit card #!!! It’s against Consumer laws to request a customer wait 24 hours for assistance to have their service in working order! I just checked. This is an outrage & needs addressing. It’s time to show Adelphia what it means to get screwed by a group of people you need to function properly. This is the 6th time in 30 days, I’ve had to battle to get them here to get my t.v.’s back on. We’ve missed t.v. finales & my father on a guest spot on a local channel! This is wrong I’m ready to go postal! Julie L.
I live in beautiful sunny south Florida (Palm Beach County). And once again, Adelphia is the only cable provider in my area. A few areas have Comcast, but for the most part Adelphia has a stronghold. Anyway, I recently ordered Powerlink, which is Adelphia’s High Speed Internet. Now prior to calling Adelphia to order the cable modem, I did some research and found in the Sunday sale circulars for Best Buy, Circuit City, CompUSA various ads promoting “Free Motorola cable modems” with sign up and activation. Mind you, the cable modem boxes usually run about $79.99. Anyway, I called Adelphia to inquire whether or not I should get my service activated at one of those participating retailers or if I could do it over the phone. The Adelphia customer service rep told me she could offer me the same promo (free modem box), plus a promo rate of $29.99/monthly for the first 6 months (afterwards it will jump to $39.99). Anyway, I was then told they had a promo for free installation in which their reps would come out and deliver and set up the cable modem for me.
I made the appointment, and in doing so, I agreed to be home between the hours of Noon to 6 PM. I took the day off from work by using a personal day. I figured since I was going to have the day off, I should use it to my advantage. I ended up doing all my errands and renewing my driver’s license and auto emission testing all before 11 AM!
I got home about 11:15 AM and I waited for Adelphia. Now the nightmare begins…
Basically, I waited all afternoon….No Adelphia. I called them to make sure they had the correct address and phone number. I was told they were still coming. 2PM, 3PM, 4PM, 5PM, 6PM, 7PM, 8PM, and 9 PM. At approximately 9:15 PM, I hear a knock on my front door. It’s ADELPHIA!!!
They arrived over 2 hours after their allotted time window! I was surprised to see not one Adelphia repair representative, but two! I figured since there were two of them they will have this set up and working in a flash. No such luck! As it turned out, they arrived in two seperate Adelphia vans. One guy was obviously a newbie (newhire) because he didn’t seem to know what the heck he was supposed to be doing. The other one, was an Adelphia veteran, but with experience and age, he was also carrying a very heavy chip on his shoulder for having to explain and correct the mistakes of the newbie.
They asked me where I wanted the modem. I brought them to my home office where I had my laptop and desktop computers and workstation. After looking at the cable outlet, they asked me if I had another room to put the modem in since they said they didn’t have time to “prep” the outlet in my home office room. I then brought them to my bedroom in which I had a desk and laptop. They said it would work fine in here. While they were getting ready, I told them I was expecting a new television to be delivered the next day and that I wanted to make sure that whatever connections they made that day, that it would still allow me to have a tv connection and outlet for the digital cable converter box. They told me I would and not to worry.
About 20 minutes later, they called me into my bedroom and told me that my brand new Sony Vaio (Windows XP) would not work with their service. I looked at them dumfounded and told them that I had been using that laptop at various WiFi locations as well as using my wireless G card at my friends homes and apartments without a problem. They told me I needed a new computer. This struck me as absurd so I basically checked their connections and cords and within a matter of minutes I had my Adelphia high speed internet working while they stood there watching in disbelief that I could do their job better than they could.
By now, it was almost 9:45 PM. They were tired and anxious to get out of my home. I too, wanted them out as quickly as possible. The Adelphia rep handed me a clipboard with a piece of paper in which I was supposed to agree to their services. As I was looking at the paperwork, the veteran worker turns to me and says, “Just sign it. No one ever reads that stuff anyway.” I turned to him and told him I never sign anything without reading it. He rolled his eyes and says figures only a moron would do that. I told him that he can keep his rude and unprofessional comments to himself as I continued to read the service agreement. He then blurted out, “Just sign the damn paper so we can leave.” By this time, I was annoyed and told him that I decided I would NOT be signing the paperwork until he gives me his name and Adelphia I.D. number. He asked me why I needed that info, and I told him I wanted to file a formal complaint for his rude and erratic behavior. I also reminded him that it was unfortunate about his lengthy tardiness and his long time delays, but again, did he hear me complaining to him about having wasted MY entire day and evening waiting for such morons? No. I remained calm and patient. Anyway, the veteran rep would not give me his name so I told him to leave and I would be calling their supervisor to complain about it.
Shortly after they left, I called the 24 hour Adelphia customer service number. After being bounced around several times and finally thinking death was upon me since I was kept on terminal hold for about 20 minutes, I was later transferred to a woman who said she was sorry and that she would credit me my first month’s bill due to their tardiness and for their reps rude and strange behavior.
Well my first bill came and went and guess what, they never issued a credit or did they even keep their word! On top of that, their modem has had to be replaced twice since they gave me 2 defective modems so far. I finally got fed up with it that I went to CompUSA last week and bought a Motorola modem at $79.99.
All in all, ADELPHIA sucks royally. If you live in an area where you have a choice in the carrier, I strongly suggest NOT going with Adelphia. They will screw you over in so many ways you will never want to utter their name again.
hey hows this one for our good friend and neighbor Adelphia. My company was a contractor that worked for them and when they went bankrupt we lost all of our work (10 guys on unemployment) because they felt that since they owed us money, that it wouldnt be right that we continued working for them. so screwed twice you think right, first not getting paid the 32,000 they owe us and then almost going out of business and losing all the work to out of state contractors. but here’s the real kicker. Adelphia is going to sue us now for the all of the money they paid us 90 days before they went bankrupt. and guess what, they can do it. yes in deed they can and boy they are. so they fuck us first by not paying us for what we worked for, then again by not letting us go under the new bankruptcy management because of “ill-will” and now their coming in for the kill by sueing us. if i dont hire an attorney they can get whatever I have left (trucks, equipment). so now I have to put my company into bankruptcy because of them because i cannot afford 10 to 15K for lawyers. so thanks Adelphia, my the Regis all get dick cancer. amen
Adelphia has been in my neighborhood for over 3 years now. We live right off of a state highway here in North Carolina and are bounded on three sides by communities serviced by RoadRunner high speed cable.
I’m trying to figure out any way I can to get Adelphia out and RR in; I’ve already called RoadRunner and they’ve said that if I get a petition signed by a few folks here, and forward it on to them, I might have a chance of ousting Adelphia.
Does anyone have any suggestions that might help?
I’ve been working in the IT field for over 20 years, and work in 10mb/100mb/1Gb network environments daily so this 56Kbps is *really* a pain in the *ss.
Thanks.
Don’t do business with people you can’t trust. Definitely keep at it with the petition and RoadRunner. You might be able to instigate change with all the publicity.
If you live in the Carlsbad, CA area and have a problem with Adelphia’s abyssmal customer service and cable service, do this:
1, File a complaint with the Better Business Bureau. I found it goes straight to the office of the president. (I think he’s in jail but what the heck)
2. Call 760 438-7741 Ext 502. That goes to Bob Roark who somehow never answers the phone but will get your voice mail. Tell him what you think!
For Us It Just Got Worse We’ve Had Adelphia Or As I So Lovingly Call Them shitdelphia Or crapdelphia Have Really screwed us Over this time we were supposed to get about 100 new channels but instead we’re stuck with crap that noone can stand, i mean they deleted our local channels and they took away discovery and cartoonnetwork and A&E And We’re In Hell Because Of adelphia’s Incompadence I’d Truthfully Rather Tell The Fucktards that run them to fuck off and die but in reality i’d rather that every single person that works for them get shot and hung by tthe necks (PS I Live In Powhatan VA)
Here’s my lil blurb about the so-called “Customer Service” at Adelphia. How they’re still in business is beyond me. ESPECIALLY after my experience.
WEDNESDAY AUGUST 25
Local channels are slightly snowy (WCSH, Discovery, History, Learning and Sci-Fi). I don
I realize this is kinda late but I just had a Adelphia experience I wanted to share. I’ve had so many problems with Adelphia and today was the final straw. From my blog ” Around 4 PM today I found my internet and Cable out. Thankfully, there was a Adelphia contractor around the corner doing a install who came and checked it out for me. So what was the verdict? There was a Terminator on the line. Someone from adelphia had locked out my cable! The only problem is, My bill wasn
Im moving to Milo Maine in a few days. The only cable provider is Adelphia. After reading these comments I am considering other options. Being new to the community I am looking for any new feedback on this company I can get. Time is of the essense! please respond ASAP..Thanks to all.